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10 Tools to Help You Run A Successful Influencer Marketing Program

Over four-fifths of marketers who run influencer campaigns believe working with influencers is an effective way to achieve their marketing goals, according to research from the Influencer Marketing Hub (IMH). But there are no guarantees in marketing. Running a successful influencer marketing program is difficult, so it’s vital you use the right tools to find…

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10 Steps to Build Your Social Customer Care Strategy

Customer care isn’t just a way to keep existing customers happy. Used wisely, it can be one of your most valuable sales and marketing channels, with research revealing that: 79% of Americans trust a brand more if it delivers an excellent customer service experience 52% of Americans will pay more if they know they will…

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5 Top Social Media Marketing Trends for 2023

It’s hard to imagine anyone not using social media today. Yet the industry continues to expand, with the global number of social media users climbing to almost 4.6 billion in 2022. Image source But not all social networks enjoyed equally strong years in 2022. Facebook has plateaued since 2021, adding fewer than 50 million new…

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12 CEOs You Should Be Following on Social Media

Having a CEO with an active presence on social media can be beneficial for the organization for several reasons. For one thing, it seems employees like it. According to research from Brunswick Group, 63% agree they would prefer to work for a company where the CEO uses digital and social media. Only 12% disagree. And…

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The Best Ways for Brands to Leverage Clubhouse

Clubhouse is the hottest topic in social media right now. It’s basically mandated that any article about it has to use words like “buzzy” and reference its myriad of A-list users, from Elon Musk to Oprah Winfrey. The excitement around the app is so intense that it was recently valued at an eye-watering $1 billion,…

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